Frequently Asked Questions

At Still Rock, we offer the convenience of remote sessions to ensure you can receive the support you need from the comfort of your own home. Remote sessions are conducted using secure and confidential telehealth technology. Here's how it works:

SCHEDULING

You can schedule a remote session just like an in-person appointment. Simply reach out to our team by phone to request a remote session.

​

VIRTUAL PLATFORM

We use a secure virtual platform that allows you to connect with your therapist or psychiatrist via video call. You'll receive a link or invitation to join the session at your scheduled appointment time.

PRIVACY AND SECURITY

Our telehealth platform is designed to protect your privacy and confidentiality. All sessions are encrypted to ensure your information remains secure.

ACCESS FROM ANYWHERE

You can participate in remote sessions from the location that's most convenient for you, whether it's your home, office, or another private space.

​

EFFECTIVE COMMUNICATION

During the session, you'll have a face-to-face conversation with your mental health professional, just as you would in person. You can discuss your concerns, goals, and progress while receiving the same level of care and support.

​

Remote sessions offer flexibility and accessibility, making it easier for you to prioritize your mental health. If you have any questions or concerns about how remote sessions work, please feel free to contact us, and our team will be happy to assist you.

Absolutely! At Still Rock, we believe in creating a supportive and comfortable environment for our patients. You are welcome to bring family members or friends to your appointment if you believe it will contribute to your well-being and help you feel more at ease.

​

Many individuals find that having a trusted friend or family member present during appointments can provide valuable emotional support, help with understanding the information discussed, and offer an extra layer of comfort. We understand that mental health journeys can be deeply personal, and your comfort and peace of mind are our priorities.

​

However, we also respect your privacy, and if you prefer to have one-on-one sessions with your provider, that's completely understandable. It's your choice, and we're here to accommodate your needs and preferences.

​

Feel free to let our staff know your preference when scheduling your appointment or when you arrive for your visit. We are here to ensure your experience at Still Rock is as positive and productive as possible.

No, we do not.